HD B2B Privacy Policy

Privacy Policy for HD B2B

Last updated: June 15, 2026

HD B2B ("the App") provides Shopify merchants with business-to-business (B2B) tools and functionality designed to support wholesale operations, customer management, order processing, inventory visibility, and related business workflows.

This Privacy Policy describes how information is collected, used, and handled when merchants install or use the App.

Information We Access

When a merchant installs HD B2B, the App may access certain Shopify store data through Shopify's API, including:

Product information
Inventory levels
Store locations
Customer information
Company and company location data
Orders and order edits
Draft orders
Refund information
Fulfillment order data
Pricing and discount information
Metafields and metaobjects created by the App

The App only accesses information necessary to provide its functionality.

How We Use Information

We use store data to:

Support B2B and wholesale workflows
Manage customer and company records
Process and manage orders
Display inventory and product information
Enable merchant-facing business functionality
Maintain app functionality, performance, and reliability
Provide customer support and troubleshooting

We do not sell merchant or customer data to third parties.

Customer Data

The App may process customer-related information contained within Shopify, including:

Customer names and contact information
Company and company location details
Purchased products
Order status
Refund information

This data is used solely for app functionality, merchant operations, and support purposes.

Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect store data and prevent unauthorized access, disclosure, alteration, or misuse.

Data may be stored temporarily on secure infrastructure used to operate the App.

Data Retention

We retain store data only as long as necessary to provide app functionality, support merchant operations, or comply with legal obligations.

When a merchant uninstalls the App, associated store data is deleted within a reasonable timeframe unless retention is legally required.

Shopify Privacy Webhooks

HD B2B supports Shopify's required privacy compliance webhooks, including:

Customer data requests
Customer data deletion requests
Shop deletion requests

These requests are processed in accordance with Shopify's platform requirements.

Third-Party Services

The App may use trusted third-party infrastructure providers, cloud hosting providers, analytics services, and security services to operate securely and reliably.